Frequently Asked Questions
Where is Gloskin Organics located?
Gloskin Organics is an online skincare brand proudly based in Durbanville, Cape Town, South Africa.
We currently operate online and deliver nationwide across South Africa, making it easy for customers to shop our products from anywhere in the country.
Can I place an order online?
Yes. You can place your order directly through our website 24 hours a day, 7 days a week. Once your order is confirmed, we will process and prepare it for delivery.
Do you deliver nationwide?
Yes. We deliver nationwide across South Africa. Delivery times may vary depending on your location, but we aim to dispatch all orders as quickly as possible.
How long does delivery take?
Orders are typically processed within 1–2 business days. Delivery times may vary depending on your location and courier schedules.
You will receive shipping updates to help you track your order every step of the way.
Tell me more about your products.
Gloskin Organics creates turmeric-inspired body care products designed to exfoliate, nourish and hydrate the skin.
Our collection includes body scrubs, body creams, body oils and skincare bundles that work together as part of the Gloskin Glow Ritual™—a simple three-step routine designed to help leave skin feeling smooth, soft and radiant-looking.
Are your products suitable for all skin types?
Our products are suitable for most skin types. If you have sensitive skin, we recommend performing a patch test before full use.
If irritation occurs, discontinue use and consult a healthcare professional.
Are your products for hyperpigmentation?
Our formulations contain ingredients such as Turmeric Extract, Niacinamide and Alpha Arbutin, which are commonly used in skincare products designed to promote a more even-looking skin tone and a radiant appearance.
Consistent use as part of your skincare routine may help improve the appearance of dull or uneven-looking skin. Individual results may vary.
Can your products help improve the appearance of uneven skin tone?
Our products are designed to support smoother, healthier-looking and more radiant-looking skin.
With consistent use, they may help improve the appearance of dullness and uneven-looking skin while supporting your overall skincare routine.
Will the Turmeric Glow Body Scrub stain my skin, bath or clothing?
Our Turmeric Glow Body Scrub is formulated for cosmetic use and designed to rinse clean when used as directed.
Unlike raw kitchen turmeric, the formula is balanced for skincare application. We recommend rinsing your bath or shower after use.
How often should I use the Body Scrub?
For best results, use the Turmeric Glow Body Scrub 2–3 times per week.
Regular exfoliation can help remove surface buildup and leave your skin feeling smoother and more refreshed.
Can I use all the products together?
Yes. Our products are designed to work together as part of the Gloskin Glow Ritual™.
Step 1: Exfoliate with the Turmeric Glow Body Scrub
Step 2: Hydrate with the Turmeric & Lemon Body Cream
Step 3: Glow with the Lemon & Turmeric Body Oil
Using the products together helps create a complete body care routine.
Which product should I start with?
If you're new to Gloskin Organics, we recommend starting with the Glow Ritual™ Skincare Set.
The set includes our Body Scrub, Body Cream and Body Oil, giving you a complete three-step routine in one convenient bundle.
Are your products cruelty-free?
Yes. Gloskin Organics products are never tested on animals.
Do you offer free shipping?
Yes. We offer free shipping on qualifying orders. Please refer to our Shipping Policy for the latest free shipping threshold and delivery information.
What payment methods do you accept?
We offer secure online payments through Payfast, allowing customers to pay safely and conveniently using supported payment methods.
Can I return a product?
Please refer to our Return & Refund Policy for detailed information regarding returns, refunds and exchanges.
How can I contact Gloskin Organics?
We'd love to hear from you.
Email: orders@gloskinorganics.com
WhatsApp: +27 78 580 0834
Phone: +27 73 310 3195
Our team will respond as soon as possible during business hours.