Privacy Policy

Privacy Policy – Gloskin Organics (Pty) Ltd

Our Business Details Gloskin Organics (Pty) Ltd Reg. No. 2020/448266/07 Unit 1 The Oaks On Church, Church Street, Durbanville, 7550, South Africa Email: orders@gloskinorganics.com | Tel: +27 73 310 3195

1. Your Privacy Matters

At Gloskin Organics, we respect your trust. This Privacy Policy explains how we collect, use, and protect your personal information when you shop with us or visit our website. We follow the South African Protection of Personal Information Act (POPIA) to ensure your data is handled responsibly.

2. What We Collect

When you place an order or interact with our site, we may collect:

Your name, email, phone number, billing and delivery address.

Payment details (processed securely through trusted providers like PayFast).

Order history and preferences.

Technical details such as IP address, browser type, and device information to improve your experience.

3. How We Use Your Information

We use your information to:

Process and deliver your orders.

Send updates and tracking details.

Provide customer support.

Improve our website and services.

Share important notifications related to your purchase.

We never sell or trade your information to third parties.

4. Keeping Your Data Safe

Your security is our priority.

Payments are handled through secure gateways.

We don’t store sensitive payment details on our systems.

Our website uses SSL encryption and other safeguards to protect your data.

5. Sharing Information

We only share your data when necessary:

With courier partners (e.g., Aramex, DHL) to deliver your order.

With payment providers to process transactions.

With legal authorities if required by law.

6. Cookies

Our website uses cookies to:

Improve your browsing experience.

Analyze performance.

Personalize content.

You can manage or disable cookies in your browser settings.

7. Your Rights

You have the right to:

Access your personal data.

Request corrections or updates.

Request deletion where applicable.

Opt out of marketing communications.

8. Data Retention

We keep your information only as long as necessary to complete your order and meet legal requirements.

9. Contact Us

If you have questions about this Privacy Policy or how your data is handled, reach us at:

Email: orders@gloskinorganics.com

Phone: +27 73 310 3195

10. Updates

We may update this Privacy Policy from time to time. Any changes will be posted here so you’re always informed.