Terms & Conditions

Terms & Conditions – Gloskin Organics (Pty) Ltd

Our Business Details Gloskin Organics (Pty) Ltd Reg. No. 2020/448266/07 Unit 1 The Oaks On Church, Church Street, Durbanville, 7550, South Africa Email: orders@gloskinorganics.com | Tel: +27 73 310 3195

1. Welcome

We’re delighted to have you here. By shopping with Gloskin Organics or using our website, you agree to the terms below. We’ve kept them simple and clear so you know exactly what to expect.

2. Products & Website Content

We do our best to keep product details, descriptions, and prices accurate. If we spot an error, we’ll correct it quickly — sometimes without prior notice.

3. Orders

When you place an order, you confirm that the details you provide are correct. If we notice suspicious or incorrect information, we may cancel or refuse the order to protect both you and us.

4. Pricing & Payments

All prices are listed in South African Rand (ZAR).

Prices may change from time to time.

Full payment is required before we process and ship your order.

5. Shipping & Delivery

Orders are usually processed within 1–2 business days.

Delivery times depend on your location in South Africa.

While we aim to deliver within the estimated timeframe, delays may occur due to courier services or external factors.

6. Returns & Refunds

Because we sell skincare and personal care products, returns are only accepted if items are unused, unopened, and in their original packaging.

Refunds or replacements are issued for defective or incorrect items after inspection.

This policy complies with the South African Consumer Protection Act (CPA).

7. Intellectual Property

All content on our website — including branding, images, and written material — belongs to Gloskin Organics. Please don’t copy or use it without permission.

8. Liability

We are not responsible for indirect or unexpected damages that may result from using our website or products.

9. User Conduct

By using our site, you agree not to misuse it or engage in activities that could harm its functionality or security.

10. Dispute Resolution

Any disputes will be handled under South African law, with jurisdiction in the courts of Cape Town.

11. Contact Us

If you have questions about these Terms & Conditions, reach us at:

Email: orders@gloskinorganics.com

Phone: +27 73 310 3195

12. Updates

We may update these Terms & Conditions from time to time. Any changes will take effect once published on this page.